Policies

Shipping Policy

Every order ships with tracking provided within 24 hours of purchase. All packages are discreetly labeled with no reference to product contents.

Delivery Windows

  • Domestic (US): 2–4 business days.
  • International: 7–14 business days.

Cold Chain

Temperature-sensitive compounds ship with insulated packaging to preserve integrity in transit.

Lost or Stolen Packages

Once tracking shows "delivered," responsibility transfers to the buyer. Claims must be filed with the carrier.

Customs & Duties

International customers are responsible for any customs duties, taxes, or import fees assessed by their local authorities.